We are UK based online store with warehouses in Bromley and Doncaster

The standard delivery within the UK is 3-5 days. The next day delivery is also available for £3.99.

All orders are shipped out within 1 business day. You’ll receive a shipment notification email with a tracking number as soon as your package is on its way.

Please measure back seat of your couch from arm to arm and make sure it's within specified range. Follow measuring guide in the photo section of each listing for your reference. If you're still not sure and have questions, feel free to send us the photo of your sofa either using the "Message Us" button in the right bottom corner, or email at support@menotti.co.uk and we will come back with the instructions.

Microfibra and Velvet covers are made of 100% Soft Polyester.

Items from Jacquard collection are made of 60% cotton, 35% polyester, and 5% elastane. This fabric is less stretchy than other models.

Yes we can send up to four samples. Simply message us the list of fabric samples you would like, and your postal address.

We don’t have a catalogue but we can send the samples of the fabric for the colors you like. We also have an instagram page with more photos available https://instagram.com/menotti.sofacovers?igshid=13g2ssqxnhhl5.

Our covers are designed for sofas with armrests on both sides. The fit might not be perfect unfortunately however, some of our customers managed to make a good fit on sofas without armrests. You would need to adjust the cover on the open-ended side(s) by hiding the piece of material which is designed to cover an armrest. 

Feel free to send us the photo of your furniture and we can advise.

Our products are designed to cover sofas where the back is higher than the armrests, so the fit won’t be perfect.

The best would be to send us the photo of your sofa and we will come back with the advise.

There are 2 potential problems with caravan sofas as they might be firmly attached to the wall and to the floor:

1) There are elastic straps attached to the cover and need to go under the sofa in order to keep it in place. It might be not possible to secure the covers to the sofa without using the straps underneath the sofa. The fabric won’t fit snugly.

2) Our covers come in one piece and they are designed to cover the entire sofa including the back. It might not be possible to install the cover properly if there is no space between the sofa back and the wall.

You can find video instructions for all sizes on our website on the product page, or simply search on Youtube "Menotti instructions".

You can find video instruction on our Youtube channel:

https://m.youtube.com/watch?feature=youtu.be&v=_3PZHOCm_sA

The elastic straps are not required for the small sofa sizes.

By default, the elastic straps come with the covers for big sofa sizes only, such as l-shape and corner in order to hold the cover in place where the actual sofa's corner is. 

The answer is Yes! Our covers are great for leather sofas!

- The high-quality bi-elastic fabric gives a snug and stylish fit.

- Cardboards are included into the package that prevent covers from sliding.

- Elastic straps are attached to L shape and corner covers that hold them in place. 

We also received a lot of positive feedbacks from customers who have leather sofas.

The fabric is hard to be scratched by claws, it’s designed in a certain way to make it impossible and “no fun” for pets.

it’s not 100% anti-catch but any pulls and snags won’t be visible due to the be-elastic fabric structure.

Menotti slipcovers are not waterproof. It can protect from dirt, stains, hair, but not from liquid or urine.

Our covers are machine washable in cold water.

Currently we don’t offer customised products.

We don’t cover back cushions separately. Our covers fit on top of the back cushions. 

Care instructions can be found on product tags and towards the bottom of individual product pages. Menotti sofa covers are machine washable in cold water. Wash separately at gentle cycle. Do not bleach. Low heat, tumble dry. Do not dry-clean. Do not iron.

Please email us at support@menotti.co.uk or leave a message via website chat as soon as possible if you would like to cancel or change your order. We are only able to cancel orders within an hour of placing them. Our fulfilment center processes orders quickly to ensure our customers receive their orders as soon as possible, but we’ll do our best to process your request!

Within 1-2 business days of placing your order, you’ll receive a shipment notification email with a tracking number letting you know its on its way.

We offer simple instalment plans for our customers, allowing a purchase to be split into four instalments, they’ll be taken automatically every two weeks with 0 interest. At the checkout where you select a payment method please chose Clearpay method.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. The return is possible within 14 days since you received your order. Just email us directly at support@menotti.co.uk and we’ll take you through the process.

Please email us at support@menotti.co.uk or leave a message via website chat as soon as possible if you would like to cancel or change your order. We are only able to cancel orders within an hour of placing them. Our fulfilment center processes orders quickly to ensure our customers receive their orders as soon as possible, but we’ll do our best to process your request!

We can send another color as soon as you return us the original one. The return is possible within 14 days since you received your order.

In order to exchange the cover please email us the request at support@menotti.co.uk with the order number and we’ll get back to you with the instructions.

Clearpay is a service that gives our customers the ability to make purchases now while paying later. Payments are made in four parts every two weeks without any interest. Click here to find out more.

Just shop Menotti Sofa Covers and checkout as usual. At checkout, choose Clearpay as your payment method. You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – it’s that easy!

All Clearpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in instalments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly. 

You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

If funds are not available at the time the automatic payment is due, you will be charged a £6 late payment fee by Clearpay. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. 
Please see Clearpay Terms of Use here.

Clearpay returns follow our standard return process. Please note, refunds for Clearpay will be refunded from Menotti to Clearpay. As soon as the refund is processed it will drop into your Clearpay online account. Have more questions about Clearpay returns? Go to help.clearpay.co.uk.

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments. At checkout, you’ll see an option to ‘Pay Later in 3 interest-free instalments’. When you choose this option, just enter your card details to complete your purchase. 

There won’t be any interest, fees or charges for using a debit or credit card by Klarna. Although your bank might charge you interest or other fees on top if you pay using an interest-bearing credit card, for example. 

Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card in Klarna.app or by logging into www.klarna.com/uk.

Am I eligible for Pay later in 30 days?
To use Pay later in 30 days you must be at least 18. Whilst this option is widely promoted, Pay later in 30 days is subject to your financial circumstances. When choosing Pay later in 30 days, our assessment will not affect your credit rating.

How can I increase my chances of being accepted for Pay later in 30 days?
Klarna is unique and offers Pay later in 30 days based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 30 days by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later in 30 days before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important that you give us the correct details, as otherwise you will not receive the payment information.

Payment information is processed securely by Klarna. No card details are transferred to or held by Menotti. All transactions take place via connections secured with the latest industry standard security protocols.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email or in the Klarna app to pay for your order. 

Have you received my payment?
If you pay by card, Menotti will confirm your order right away. If paying by Pay later in 30 days, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in to the Klarna app or www.klarna.com/uk.

Once Menotti has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed. You are always able to monitor the status of your order in the Klarna app. 

What happens if I cancel or return my order?
As soon as Menotti have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment. The return will be reflected in the Klarna app immediately. 

I have cancelled my order. How long will it take until I receive my refund?
As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

If you have paid for your order with a card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.